Review Please I'm very confused here is this company real or scammers I very confused

I want to know if this company is real or scammers because I called the office yesterday and they said I should give them reference number and I did he said to me my items are in n ready for delivery and I was wondering but this lady said she just sent them so bigining to get it that is a scam bicox she is forcing me to pay ryt after I'm called so please I will never sent money without knowing the truth