Review of United Parcel Service (UPS)

UPS is incredibly unreliable, irresponsible and costly. I have sent several boxes through the last years via UPS with food samples for next day delivery. Well.....they do not deliver next day even though you pay them a tremendous amount for the service and not only do they not deliver on time, they don't call you with regards to their mistakes and in the end they don't take responsibility. My experience has been terrible, they are not organized and they are not able to do these jobs with excellence and a true commitment. I do not recommend UPS. I work as a Director of Marketing for restaurant chains. By Gerardo Larrea French