Review My. Bet. Slip got missing today

I want to make an honest review about my experience today with sportybet Ghana.
I placed a multibet on my account today, about 6 teams giving me about 5.9 odds, after about few hours, I went to check my bet how is going, and I saw that Lazo of. Italy was the only team left to finish playing before I win, and my bet on Lazo was Under 3. 5, which you will all agreed with me won outrightly, 10 minutes to the end of the Match, my running bet just disappear, it was like a dream to me, I began to check bet history if I have already been credited with the winning. To my surprise, I found nothing like that, I quickly went to the chart session and began explaining what has to me running bet slip, all they have to say is all winning bet have been credited, so they can't help me,
I would say everymore who. has an account with Sportybet Ghana should take note of their running bet, because I will conclude that this is stealing by tricking by Sportybet Ghana
I am very disappointed about this company, it a shame that a company like Sportybet Ghana will steal a running bet that has already won

This was my last photo of my betting, can anyone show me my multibet I placed?