Job offer: Customer Service Advisors ( JOB NO.3218)


Announced
14/12/20244 days ago
Job Status
Full Time
Job Type
Employee
Expiration Date
12/01/2025 25 days left
Job Category
Customer Service
Job Title
Customer Service Advisors ( JOB NO.3218)
Job Presentation

  • Location: Accra/Tema

    • A Reputable Company 

    About Us
    We are a major player in customer support solutions, delivering exceptional service to our clients. We are currently looking for motivated, enthusiastic, and customer-focused individuals to join our dynamic team.

    If you're passionate about helping people and delivering high-quality service, this is the perfect opportunity for you!

    Key Responsibilities

  • Attending to customer enquiries inquiries in a professional, friendly manner
  • Resolving customer complaints, issues, and queries efficiently and effectively
  • Provide product and service information, guiding customers through solutions
  • Maintain accurate records of customer interactions, transactions, and feedback
  • Ensure customer satisfaction by meeting or exceeding quality standards and performance metrics
  • Work as part of a team to meet and exceed departmental goals and targets
  • Continuously improve product knowledge and stay updated on policies and procedures


    • Education Required: DBS, HND, Degree

    Requirements
    • Previous experience in a customer service or front desk (preferred but not required)
    • Strong communication skills and an excellent telephone manner
    • Ability to remain calm and composed in challenging situations
    • A positive, solution-focused attitude with a passion for customer care
    • Strong problem-solving abilities and attention to detail
    • Ability to multitask and manage time effectively in a fast-paced environment
    • Flexibility to work shifts, including evenings and weekends, if required
    • Benefits
    • Competitive salary and performance-based incentives
    • Comprehensive training and ongoing development
    • Opportunities for career progression and advancement within the company
    • Employee benefits package (healthcare, discounts, etc.)
    • A supportive and inclusive team environment

    How to Apply

    Kindly use the following link to apply for this job:
    Apply for this Job
    JOB BY
    Jobsinghana
    59 Okodan St, Blue Gate district, Osu, Accra near Papaye, Accra
      +233 0302 760143, +233 24 3925110

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