Questions & Answers for SUNBET - Accra, Ghana

Here you will find questions & answers for SUNBET. All questions are checked and confirmed by our administrator. Questions are answered by the company representative or GhanaYello users.
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I am unable to make any deposit into my account the past one week
Answer
Please I have tried many time depositing in my SUNBET wallet but Its not successful
Answer
I can't withdraw money from my bet account why
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Please boss when I go to deposit only Vodafone network I see there there no Mtn network please help me
PUBLIC USER
Dear Opoku,

Please confirm if you have noticed this in the Sunbet APP.

Would also request you to drop and email to support@sunbet.com.gh we will be glad to assist you.
Answer
Pls i forgotten my password so i want to reset or disconnect my account so that i can create a new one
PUBLIC USER
Dear customer

Please write an email at support@sunbet.com.gh. Kindly mention your player id and registered phone number with us.
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Good morning. I've withdrawn money from my sunbet account since Friday and till now my account has not been credited even though my sunbet account is showing that it has been deducted. Under withdrawals it is still showing pending. What I'd the problem? Refund my money to.
PUBLIC USER
Hello Komla, kindly send an email to support@sunbet.com.gh and we will revert back to you on your pending withdrawal.
PUBLIC USER
Please I made withdrawal yesterday but its still pending.
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I have deposited into my account but I can't find my money my account
LISTING OWNER
Dear Francis,

Please drop an email to support@sunbet.com.gh

Checkout our new Counter Offer and get 1% increase in odds, go for our Multibet options upto 65% Bonus on bets of odds 1.1 and above

Login on www.sunbet.com.gh and bet now!
Answer
Please how can I deposit to my sunbet account by using mtn mobile money
PUBLIC USER
Dear customer,

We do apologize for the delay response due to some technical error in the system. Please go to Balance Management in Deposit section and click on Flopay button and enter the amount. Upu can directly deposit by clicking on Flopay.

Answer
Please how can I use the flopay to make deposits cause its not active. Thanks.
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Please I don't understand this one so help me.
For exp. Man city vs Man united and I bet on man city to score, if man united score too is my bet a win or lose?
PUBLIC USER
Dear Samuel,

Please drop an email to sunbetgh@gmail.com, one of the support representatives will reply to your query.
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How to deposit in my account using tigo
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How to deposit in my account
PUBLIC USER
Hello Abedi, kindly send us your number to sunbetgh@gmail.com so we call to assist you.
Answer
How to deposit in my account
PUBLIC USER
For depositing with Tigo/Airtel/MTN/Vodafone you first need to ensure that you have registered with a valid Network provider number, second you go to Deposit page, choose your network provider from the list and enter your amount. You will then receive a prompt on your phone to authenticate the transaction. Once you complete the authentication you will receive the credit to your betting account. Still face any issues drop an email with your player ID/Username to sunbetgh@gmail.com
Answer
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