Reviews of FEDEX - Accra, Ghana

They are big thieves. I bought stuff from USA to Ghana to resell. They cost over 2000$. I paid express shipping. When the goods arrived they said clearing fees. I had to go to the forex bureau and change from cedis to dollars.because they said it's to be paid in dollars. I did all that. Fast forward I went back for my goods after paying, they later tossed me for 2 good months. I used to go there every single day. Later they told me my goods have been taken to tema FedEx. From airport to tema. After two months of tossing me I finally got access to my stuff. only for me to realize they've torn the box and stolen almost everything leaving about 3 items in a U-Haul largest box. Something which weighed 50kg now has just 3 items. They have taken everything. NOBODY SHOULD USE FEDEX!!!!!!!!!!!!!!!¡!!!!!!!

I have sent five packages through FedEx in the last 2 days. One positive is that they sent a delivery person to collect my parcel from home at no extra cost to me. One lady I talked to was very pleasant. I wanted an invoice written down and photographed and send it to me but I was only giving the total amount for the parcels. Photographs of the receipts were sent to me but one was a person that didn't belong to me. In an effort to get the details of their receipts photographed and send to me I met a very rude man who talk to me as if he cared less about what I was saying. I persistently said "I beg you I beg you I beg you" before he dug up to tell me the cost of my parcel to Holland. He hung up on me when I was still talking. I don't think this member of staff should be punished. I just think he needs training. I am a retired senior member of the community and I think that these young guys just need a bit more training maybe a lot more training. People should be trained to do a good job. I will definitely continue to use Federal Express because I want the business to quite succeed. But efforts must be made to make people professional.

I will not advise anyone to do business with Fedex Ghana. They are the most useless courier service I have ever encountered. I will go for Ghana post any day instead of these thieves who don't care about their clients.I regret and my forwarding company for shipping my parent's drugs through this useless company.

It's ridiculous. After they delayed delivery by two months FedEx asks me to pay $100 before my goods are given me. When I already paid $100 for shipment and delivery. Now sef the stress is too much. Its been over 3 months and still can't get my package. The corruption here is too much.

Y’all Fedex and costumes are dick riders fucking release my package ???? I don’t understand why you always ask for additional money when packages been payed for and cleared already fucking let me have my dick heads

My pakage was sent from USA to Ghana, and it has been in Feltham MI facility, after paying for Express shipping, my pakage has stayed in Feltham without been delivered,you people don't even care how important people's pakages is to them, everyone is complaining about same issues, this is not fair

I am highly disappointed in Fedex services. I paid for express delivery only for my package to arrive in Ghana after a month. After arrival, I’m told I have to pay additional money for customs clearance. What is the point of their door-to-door express delivery then? I would not recommend fedex to anybody doing business or wanting to start their business.

I have been expecting my parcel from FedEx 4 days ago. This has not materialized and All attempts to reach their office lines have been unsuccessful. The line is either busy or no one responds and I find this disrespectful and unacceptable for a corporate organisation that provide a service such as theirs.
You have to put your acts together

FedEx is probably/most definitely the worst courier service in Ghana. After waiting almost a month for my package it gets to the country finally and I'm told I have to go and clear. Clearance too is a whole other issue on its own

My pakage was sent from USA to Ghana since 11th June,and it has been in Feltham MI facility since 16th of June,after paying for Express shipping, my pakage has stayed more than a month without been delivered,you people don't even care how important people's pakages is to them,everyone is complaining about same issues, this is not fair