Estates Agency - Kumasi, Ghana

Gold Gate Estates has a very poor client relationship. I was called for an appointment the next day concerning an apartment i wanted. I honored the appointment and was there exactly the said time. The front desk manager called Marcus asked us to wait a while. This was because the man to take us around was not around and from the front desk manager, he was inspecting a facility at a different town. Hence, i told the front desk manager that, he should have called me to inform me of the fact that the agent who we should have gone out with to inspect the apartment was out. He also told me i should have called rather to find out whether to come or not and he was so annoyed and calling me all sort of names. I also called Ohemeng to complain to him and he didn't have the patience to even calm me down when i complained to him. This is not how to do business, you waste my time and resources. You are supposed to treat a client well. I had a lot to do at work and i even had to write a letter for approval before i was allowed to come over. Treat clients well. The worse treatment i have ever had.

Our services are tailored to a particular group of people. Please if you can't afford us, stop spreading lies about us.

Our services are tailored to a particular good of people. Please if you can't afford us,stop spreading lies about us.

I am surprised about the REVIEWS given here against Ohemeng. However every one is entitled to his or her view. I consulted Ohemeng on three occasions for room rental,and he is somebody who is very HUMBLE even in his speech. So I wonder how some are accusing him of ARROGANCE.I have consulted so many agents,and I can say without any shadow of doubt that he is very HUMBLE to say the least. ARROGANCE is never in his dictionary unless you people are trying to make me believe that he is no longer whom I know him to be. He is an agent who shows concern for his clients and also give other advice in any area of life for positive outcomes. For me I am PLEASED in his services.

I paid ₵50 commitment fee to this agency for them to help me find a single room self contained to rent.
Little did I know that my quest to rent a room had taken me into the hands of a fraudulent, arrogant and impatience guy called OHEMENG THEOPHILUS (who is in charge of the agency)

He took me to a room that had already been rented out and started REJECTING MY CALLS when I pushed him to help me get the next available room

YOU DEAL WITH THESE GUYS AT YOUR OWN PERIL

I called Ohemeng to discuss my search for apartments. Unfortunately, he lacked the patience and professionalism to listen and understand my needs.

Instead, he kept cutting me off with an air of arrogance.

Good luck dealing with this agency. I will not recommend it to anyone.