Review DELIBERATE FRUSTRATINGN OF CUSTOMERS

This bank is not customer centered

For over three months I made attempts to pay off an outstanding loan and the back frustrated me in attempt to prevent me from paying to the extent of reporting me to the credit Bereaus rendering me credit unworthy the very month I told them I wanted to pay off. To add to the injury. When I paid cash to offset the loan, they were unable to tell me when it will be cleared. They don't work with timeliness. The workers act snobbishly and seem not to care about anything. Asking for a loan balance alone takes over a week whereas other banks do it in a day and even at that if you don't follow up, no one cares to call.

Annoyingly, they are able to give you timeliness when purchasing a service but do not have timeliness when it comes to they proving a service that will be to your advantage. Even as I post this, I'm still being frustrated in getting my name cleared.

Honestly I wouldn't advice anyone to do business with this bank because they will deliberately frustrate you.