Review of Absa Group Limited, formerly Barclays Bank Ghana (Head Office)

I have been a with Barclays for the past three years. And i love your services until recently when i apply for loan to acquire a vehicle. I applied through Kumasi Bantanma Branch for the past three weeks. I was told it will be ready within a week. At the end of the week, I was again told my Application have been rejected by the system but I should not worry an appeal will be made for me which will take at least one week. After one week I still did not hear anything. I call and i was told as for the appeal is manual can some times takes time. Now Unique Trust Financial Service wants to gives me the loan but am not too sure wheather Barclays will later approve or not. And i also need the money very agent. I am really a worried customer, and i don't know what to do and nobody is calling from your outfit to tell me anything. Please help me!! Thank you.