I sent a product from U.S.A to Ghana, after paying for $174 as shipping cost and custom charges, I was expecting the product to be delivered home, I was called to be told custom is holding on the package so I should come and pay, I asked how much so that I prepare and come but was told there is no way they could know how much,
I went to the FedEx head office in Accra only told be told I need to pay handling fees first, I didn't understand but I was told it's for handling the product and if I don't pay am not going to get my package, I paid Ghc 72,
I went through some crazy process and was later told I have two option by customs,
1. I should pay an amount which is Equivalent to $100,
2. Or they will put it in the system and I will definitely pay more.
I was shocked because paying $100 will mean the shipping cost plus customs charges will be higher than the total cost of the products.
At that moment there was nothing I could do so paid the Ghc 650 then a bunch of lazy seated workers will sign here and there, stamp here, a total of 7 guys each doing stamping and recording same thing.
I am begging anybody reading this to avoid Ghana FedEx, the service is very bad the customs guys are terrible. I don't know any better shipping company but please avoid FedEx when shipping something to Ghana because you will regret it.
Review for:
Federal Express (Fedex) Branch Office
Federal Express (Fedex) Branch Office
1.0
Federal Express (Fedex) Branch Office1st Floor, Swanzy Shopping Arcade0545853785, 0302 663725, 0302 666659, 0302 271208https://www.ghanayello.com/img/gh/n/_1594574115-54-federal-express-fedex-branch-office.png
1
Do Not Use FedEx Ghana, they are Jokers