Review Overall Terrible Customer Service

They have a lazy customer support system, you are unable to contact them without email or calling, when there is an in-app support system, that only answers Frequently Asked Question, Imagine being a broad daylight robbery and not having good customer care.
I am supposed to receive an OTP from changing my sporty pin but I never receive any sms and the customer support will just give you useful information and basically say they cannot help you.