Announced
24/12/20241 day ago
Job Status
Full Time
Job Type
Employee
Expiration Date
31/12/2026 736 days left
Job Category
Job Location
15 Dadeban Road
Job Title
Restaurant ManagerJob Presentation
Job Summary:
The Restaurant Manager will oversee the daily operations of the restaurant, ensuring a high standard of service, quality, and customer satisfaction. The ideal candidate will be a dynamic and experienced leader, skilled in managing both front-of-house and back-of-house operations. This role requires an individual with excellent communication, organizational, and problem-solving skills who thrives in a fast-paced environment.
The Restaurant Manager will play a key role in maintaining an exceptional guest experience while driving business growth, managing staff, and ensuring adherence to health, safety, and legal regulations.
Key Responsibilities:
Operations Management:
Oversee the daily operations of the restaurant, ensuring smooth service, quality control, and efficiency.
Maintain an optimal level of inventory and manage food and beverage supplies.
Ensure adherence to food safety and cleanliness standards, as well as health and safety regulations.
Collaborate with kitchen staff to ensure menu quality and timely food delivery.
Ensure the restaurant meets or exceeds customer service expectations, addressing guest feedback promptly.
Team Leadership and Development:Supervise, train, and develop staff, including servers, kitchen staff, and front-of-house personnel.
Foster a positive work environment that promotes teamwork, motivation, and staff retention.
Conduct performance evaluations and provide constructive feedback to team members.
Ensure proper scheduling and labour cost control to maintain efficient staffing levels.
Financial and Budget Management:Monitor and control the restaurant’s budget, including labour costs, food and beverage costs, and overall profit margins.
Track daily, weekly, and monthly financial performance and prepare reports for ownership/management.
Assist in developing and implementing strategies to increase revenue and minimize operational costs.
Customer Experience:
Ensure an exceptional dining experience for guests, including handling complaints and resolving conflicts in a professional manner.
Maintain high levels of customer service standards and oversee the front-of-house operations, ensuring cleanliness, organization, and a welcoming atmosphere.
Continuously evaluate and improve the guest experience through feedback and quality improvements.
Marketing and Promotion:Collaborate on promotional activities, special events, and marketing strategies to drive traffic and increase sales.
Ensure the restaurant's brand image and reputation are maintained through consistent customer engagement and community outreach.
Compliance and Safety:Ensure all food safety and sanitation standards are followed in compliance with local health codes and regulations.
Oversee the implementation of all safety protocols to protect staff and guests.
Maintain up-to-date knowledge of industry trends and best practices.
Working Experience: 3 - 5 Years
Education: Higher National Diploma
The Restaurant Manager will oversee the daily operations of the restaurant, ensuring a high standard of service, quality, and customer satisfaction. The ideal candidate will be a dynamic and experienced leader, skilled in managing both front-of-house and back-of-house operations. This role requires an individual with excellent communication, organizational, and problem-solving skills who thrives in a fast-paced environment.
The Restaurant Manager will play a key role in maintaining an exceptional guest experience while driving business growth, managing staff, and ensuring adherence to health, safety, and legal regulations.
Key Responsibilities:
Operations Management:
Oversee the daily operations of the restaurant, ensuring smooth service, quality control, and efficiency.
Maintain an optimal level of inventory and manage food and beverage supplies.
Ensure adherence to food safety and cleanliness standards, as well as health and safety regulations.
Collaborate with kitchen staff to ensure menu quality and timely food delivery.
Ensure the restaurant meets or exceeds customer service expectations, addressing guest feedback promptly.
Team Leadership and Development:Supervise, train, and develop staff, including servers, kitchen staff, and front-of-house personnel.
Foster a positive work environment that promotes teamwork, motivation, and staff retention.
Conduct performance evaluations and provide constructive feedback to team members.
Ensure proper scheduling and labour cost control to maintain efficient staffing levels.
Financial and Budget Management:Monitor and control the restaurant’s budget, including labour costs, food and beverage costs, and overall profit margins.
Track daily, weekly, and monthly financial performance and prepare reports for ownership/management.
Assist in developing and implementing strategies to increase revenue and minimize operational costs.
Customer Experience:
Ensure an exceptional dining experience for guests, including handling complaints and resolving conflicts in a professional manner.
Maintain high levels of customer service standards and oversee the front-of-house operations, ensuring cleanliness, organization, and a welcoming atmosphere.
Continuously evaluate and improve the guest experience through feedback and quality improvements.
Marketing and Promotion:Collaborate on promotional activities, special events, and marketing strategies to drive traffic and increase sales.
Ensure the restaurant's brand image and reputation are maintained through consistent customer engagement and community outreach.
Compliance and Safety:Ensure all food safety and sanitation standards are followed in compliance with local health codes and regulations.
Oversee the implementation of all safety protocols to protect staff and guests.
Maintain up-to-date knowledge of industry trends and best practices.
Working Experience: 3 - 5 Years
Education: Higher National Diploma
Requirements
- Qualifications:
- Education & Experience:oDegree/HND in hospitality or business management preferred.o3+ years of experience in a restaurant management or supervisory role.oStrong knowledge of restaurant operations, including food and beverage management, budgeting, and staffing.oProven experience in leading and motivating a team in a fast-paced, customer-focused environment.
- Skills & Competencies:oExcellent leadership and communication skills.oStrong organizational and time-management abilities.oExceptional problem-solving and decision-making skills.oAbility to work well under pressure and multitask effectively.oProficient in point-of-sale (POS) systems, scheduling software, and Microsoft Office.oKnowledge of food safety, sanitation standards, and regulatory requirements.
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