Announced
27/09/20243 month(s) ago
Job Status
Full Time
Job Type
Employee
Expiration Date
07/01/2025 20 days left
Job Category
Job Location
Salary
3500 (GHS)
Job Title
Front Desk Job Presentation
ncluding those requiring referral to other services, agencies, stakeholders and
organisations by providing assistance, advice and information.
2. To identify customer needs and expectations, to deliver service requests,
ensuring the customer receives an effective service by being efficient,
knowledgeable and consistent in delivery, with the objective of achieving first
contact resolution.
3. To respond to telephone, electronic or face-to-face service requests, enquiries
and customer communications, utilising Information and Communications
Technology (ICT) to improve service delivery and efficiency.
4. To operate the Council’s cash handling and payment facilities including the
acceptance, allocation and reconciliation of payments made.
5. When applicable, to assist and direct Members of the Council and their guests,
contractors, company representatives, members of the public and other visitors
to the Town Hall.
6. To keep up to date with the Council’s activities and to be fully conversant with
organisations by providing assistance, advice and information.
2. To identify customer needs and expectations, to deliver service requests,
ensuring the customer receives an effective service by being efficient,
knowledgeable and consistent in delivery, with the objective of achieving first
contact resolution.
3. To respond to telephone, electronic or face-to-face service requests, enquiries
and customer communications, utilising Information and Communications
Technology (ICT) to improve service delivery and efficiency.
4. To operate the Council’s cash handling and payment facilities including the
acceptance, allocation and reconciliation of payments made.
5. When applicable, to assist and direct Members of the Council and their guests,
contractors, company representatives, members of the public and other visitors
to the Town Hall.
6. To keep up to date with the Council’s activities and to be fully conversant with
Requirements
- DIPLOMA,HND,DEGREE AND PROFESSIONAL CERT ETC
Responsibilities
- ncluding those requiring referral to other services, agencies, stakeholders and
- organisations by providing assistance, advice and information.
- 2. To identify customer needs and expectations, to deliver service requests,
- ensuring the customer receives an effective service by being efficient,
- knowledgeable and consistent in delivery, with the objective of achieving first
- contact resolution.
- 3. To respond to telephone, electronic or face-to-face service requests, enquiries
- and customer communications, utilising Information and Communications
- Technology (ICT) to improve service delivery and efficiency.
- 4. To operate the Council’s cash handling and payment facilities including the
- acceptance, allocation and reconciliation of payments made.
- 5. When applicable, to assist and direct Members of the Council and their guests,
- contractors, company representatives, members of the public and other visitors
- to the Town Hall.
- 6. To keep up to date with the Council’s activities and to be fully conversant with
