Ghana Lotto - Accra

Lottery operator offering various gaming options.
2.3
9 Reviews
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Company name
Ghana Lotto
Location
J.E.A Mills High Street, P.O.Box GP 506, Ghana, Accra
Contact number
Call our customer service help lines: 0302671644
0302671645
0302671646
Website address
Company description
The NLA was originally established as the Department of National Lotteries in 1958 with a Mandate to organize raffles for the public to have fun and win prizes. In 1960, the Lotto and Betting Act 94 was passed into law to start lottery in Ghana with the aim of raising revenue to support the development of the country.

Over the past fifty years, the NLA has evolved from its earlier incarnation as a Civil Service Institution known as the Department of National Lotteries (DNL); it has been transformed into an autonomous Public Service Institution, with a legal monopoly on the organization of lotteries in Ghana, and one which is of the most important contributors to both Government revenues and employment generation.

Hence, in 2006, the passing of an Act of parliament, the National  
Show more Lotto Act 722 gave birth to National Lottery Authority.

Manual Platform
The first Director of the Department, Mr. F. W. Brennan, a Maltese, introduced the first Fixed Odds Lottery in Ghana, known as 5/90 Fixed Odds game because it involved picking five winning numbers out of 90. The first draw was conducted on September 29, 1962.

The Lotto Coupons used at that time were popularly referred to as “Manual” because Lotto Receivers who retailed the Lottery Products physically wrote the numbers chosen by customers on the coupons and duplicate submitted to the Lottery Authority before the draw is held. Winners of the draw were selected manually by DNL staff from the stocks of Lotto Coupons sold.

Mechanised Coupon
The growing popularity of the lottery game, the increasing patronage in the late 60’s and 70’s and sometimes human error in writing of the numbers on the coupons as well as the selection of the winners culminated into the Mechanized Lotto Coupon. The new coupon was introduced in 1979 to solve some of the inefficiencies of the Manual coupons.

The new coupons afforded lotto stakers /players the opportunity to select their five (5) lucky numbers from 1to 90 numbers which are printed on the coupons by crossing out the chosen numbers.

With the introduction of these coupons, winners are selected by feeding a specially devised machine with ‘staked coupons’ which will then select the winning coupons from non-winning ones. Winners are paid after a 1 month period thus reducing the payment time for manual tickets which was 3 months.

Universal Manual Coupon
The Mechanized Coupons were discontinued in 2001 due to the lack of replaceable parts and the high cost of maintaining the printing and sorting machines. This also paved way for the modernization, expansion and automation of lottery operations. Thus in 2003 a new coupon known as Universal Manual Coupon was introduced. The NLA introduced the Universal coupons that can be used to retail all its products or games at any given time without returning the unsold coupons to the NLA.

Automated Platform
In 2006, the NLA introduced the automation machines that generate the lottery tickets upon purchase. The system works via GPRS (online). The acceptance of the automation machines took a while for both the retailers and lotto stakers in the first phase of implementation. The change from Manual to Automation however was absolutely necessary due to the numerous challenges involved in the Manual system.

The Automation System commenced with the use of TPM machine which were operated by Service Providers Known as SIMNET, until 2009 when the NLA introduced the Portable Automation Machines to completely fade out the Manual System. The PADPM is the INGENICO SAGEM EFT 930G’. its software application has been specifically designed and manufactured for the NLA for the dispensing of lottery products. The two automated platform ie. TPM and PADPM were operating at the same until the shutdown of the TPM system by its Service Providers (SIMNET) IN October 2012. With the shutdown of SIMNET in 2012, Lots Services was introduced in 2013 to provide technical support to NLA alongside INGENICO. Currently the NLA operates on an Automated Platform which is solely technically supported by LOTS Services.

Our Passion, Our Work, Our Home
The NLA provides an enviable corporate platform that encourages creativity, innovation and best management practices. We come from various academic and professional backgrounds, with different experiences and areas of specialization, but our varied abilities are able to find a unique blend and complete harmony in the NLA’s environment resulting in efficiency and high productivity.

Over the years the organization has worked hard to create and preserve a thriving working environment that encourages our ingenuity as workers, tapping deep into our acquired expertise and knowledge, and utilizing our skills in ways that are most creative and fulfilling.

Our passions are ignited each day as we work on varied tasks and assignments aimed at developing new products or improving existing ones, strengthening the bond between our core staff, retailers and ultimate customers, as well as improving our modes of delivery and maximizing the value for our ultimate customers.

One of the things that continuously inspires and brings us joy is the sensitivity of our organization to issues of social importance and public welfare. Various projects are commissioned to launch various social interventions in the areas of Health, Education and the preservation of our Cultural Heritage.
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Reviews

9 Reviews
2.3
 
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1.0
NLA PAY MY MONEY Since September 15th, 2021.
Since Wednesday, September 15, 2021. NLA refused to pay me my money (480). I sent you registration copy of my winning ticket yet nothing as be done. Once again I have attached the copy of the registration ID of my winning ticket..
1.0
Wed, September 15, 2021. PLEASE HELP ME
Payment for GHS12.00 to KEED- NLA.Current Balance: GHS 8.59. Transaction Id: ********. Fee charged: GHS0.00. Pls help me I won 2 numbers from my 4 listed numbers at the rate of 2gh perming. Pls help me I'm waiting for 480gh to be credited to my momo wallet since yesterday. Plssssss help me..
1.0
Non payment
I played game on Thursday 29/7/21. CONGRATS! Winning numbers: 58,75,32,44,68. Your ticket: Original, Perm2, 44-45-33-68-85-74-34, 21GHS won 240GHS sent to your Mobile Money. Tkt: 2A5V318.
I checked and my account has not been credited till now. Why?
PUBLIC USER
Pls were u paid. I'm also having same problem of 480gh
2.0
Pay me my Reward
I staked on the 6th of July, 2021 and here is my ticket Original 64-1-90-74-47, 10GHS is registered for Lucky Tuesday(724) draw. Good luck. Tkt: 2T0O2N8.

At the end i won the game and vyou sent me a congratory message but until now, I have not seen my reward.
Is this how your system functions? This is actually my first winning but I am discouraged because of your refusal to pay me my Reward.
PUBLIC USER
I stake on 27th of October 2021
Jumbo 1 and I chose 5 as my number Luck.Tmt: 0B7AQO4
and haven’t still receive any results to see if I won I’m so disappointed in this game
4.0
Cross Check and Pay
Please I perm 5numbers on the 30th March 2021 with the Tkt.19FA278 and 2number came but I had a message that it didn't match the winning numbers so please cross-check and pay me
1.0
Pay my money
I stake 29-55-74-30-45-59 yesterday and the winning numbers were 29-45-10-09-13 and I was sent a message that the numbers didn't match so I've not won...please I need an explanation.the ticket number is 1IAUM68
PUBLIC USER
Why I have won but no reward have been given to me
5.0
Won a lottery but have been denied my money
I stake a lottery today,ticket is Tkt:1DAHDQ8 and my numbers were 49,83,52,63,77
And the 83 and 77 played but NLA sent me a message that I did not win
And also sending messages am not sure is from NLA
1.0
Problems in SMS lotto staking
On the 2nd of October I staked this 2 sure number (16-63)and made payment for the number but didn't receive the ticket, when the winning numbers were drawn I have seen that I have won but didn't receive any payment up to date.
I want to ask what you are doing to overcome these challenges.i am even of the fear that next time I will record a win I will not be payed.moreover to it has made me lose credibility in the SMS platform lotto gaming.********.
5.0
Amount not received
I staked 59 yesterday and I got a message that I did not win,my stake tkt is YBKRQ58. My contact is ********, pls I need an explanation for that,i called the customer care service buh no answer

Questions & Answers

I have stake 2 sure twice from my momo but hasn't received message for that?
Please,I stake these numbers 66-71-5-58-53 today and won but you gave a message that,my numbers did not match with the winning numbers.
Meanwhile 58-66 drop,can I get any explanation?.
Will 85 - 81 play in this weeks NLA result
Please I stake 42 as direct one but said it didn't match the original but the 42 is in
Please I have won with this numbers 1-63-14-16 but no money has send to me why?
Please I have won with this numbers 1-63-14-16 but no money has send to me why?
Please, can someone come and witness the draws of the lotteries.
Pls anytime I stake, the amount is deducted from my momo but will never receive the tickets.pls any reason for this?
If I stake three direct which cost me five Ghana cedis, how much will I win?
I stake 1 direct (56) and the number drawn today but I got a message that I've lost. I don't understand so kindly explain it to me.
View all 26 questions

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