Enterprise Life Assurance Company - Accra, Ghana
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Company name
Enterprise Life Assurance Company
Location
PMB GPO Accra, Ghana
Contact number
Fax
+233(0)30-2677073
Website address
E-mail address
Company description
Enterprise Life Assurance Company Limited (ELAC) was incorporated in the year 2000 with the initial shareholders as Enterprise Insurance Company, a listed general insurance company in Ghana, African Life (now Sanlam Sky) a South African Life Insurance Company and the International Finance Corporation, the commercial wing of the World Bank.
Our current shareholding comprises of Enterprise Group Limited (51%) and Sanlam (49%).
Nature of Business
ELAC operates as a specialist Life Insurance Company.
ELAC provides Life Assurance products that are affordable and innovative, designed to meet the needs of our policyholders.
Our Vision
Our Vision is to be the leader in the life Assurance Service Delivery in Ghana.
Our Mission
And we will do so by providing innovative and
Brand
The ELAC brand is based on the concept of the “Thoroughbred”.
The Thoroughbred is a horse of outstanding pedigree with an inherent disposition to be the best. Born of outstanding parentage, excellence is just our nature.
This endows us with sheer power and muscle, and it is that which drives us to deliver the quality service and solutions our policy holders’ desire and expect. This is why our policy holders confidently testify that, truly they are Rest Assured.
Our Theme
Insurance delivery with a heart….
Our theme rides on the fact that our processes and everything we embark on at ELAC resonates from within. We chose the heart because the heart symbolizes the purity of our intentions towards our policy holders’ and the centrality of those intensions towards our policy holders’ present and future well-being.
Thus At ELAC:
We seek to understand
Are here to protect
Driven to Surprise
Desire to inspire our policy holder…..
all in an effort to make our cherished clients feel “a part” – included in the ever growing ELAC family.
Consequently, as an insurer who has the interest of its customers AT HEART, we seek to meet our policy holders at their point of need.
In the process we assure them that we are interested in the things that concern them, their fear, their children’s education and future aspirations. That is why at ELAC the heart is at the center of everything we do.
We seek to create our products we a Heart.
Desire to sell our policies with a Heart
We are driven to pay claims with a Heart
And serve our policy holders with Heart.
This we achieve by offering them INSURANCE SERVICE DELIVERY WITH A HEART.
Operations
Our strategy is to distribute life insurance through the traditional Agency Channel which has been core to our operations since inception.
We have since diversified our distribution through the Broker and Bank Channels.
To improve operations and our service delivery to our policyholders, we installed robust operational software which heighten our speed of operations and allow us to employ additional applications to enhance our operations.
Accordingly, ELAC introduced an interactive SMS that enables clients of ELAC access to some personal details on their policies via their mobiles phones 24hours 7days a week as well as the opportunity for client’s access their claims at the nearest Standard Chartered as soon as the claim has been approved and client notified via test messaging.
Our Products
Individual Life Products
Funeral Finance Plan
Lifetime Needs Plan
Educare Plan
Family Income Protection Plan
Life time Needs Plan
Group Life Products
Group Funeral Plan
Group Corporate life Plan
Church Funeral Scheme.
Voluntary Funeral Scheme
Credit Life.
Our current shareholding comprises of Enterprise Group Limited (51%) and Sanlam (49%).
Nature of Business
ELAC operates as a specialist Life Insurance Company.
ELAC provides Life Assurance products that are affordable and innovative, designed to meet the needs of our policyholders.
Our Vision
Our Vision is to be the leader in the life Assurance Service Delivery in Ghana.
Our Mission
And we will do so by providing innovative and
Show more
affordable life Assurance products and high quality assurance service delivered by a motivated team of employees to meet the expectations of our policyholder and shareholders.Brand
The ELAC brand is based on the concept of the “Thoroughbred”.
The Thoroughbred is a horse of outstanding pedigree with an inherent disposition to be the best. Born of outstanding parentage, excellence is just our nature.
This endows us with sheer power and muscle, and it is that which drives us to deliver the quality service and solutions our policy holders’ desire and expect. This is why our policy holders confidently testify that, truly they are Rest Assured.
Our Theme
Insurance delivery with a heart….
Our theme rides on the fact that our processes and everything we embark on at ELAC resonates from within. We chose the heart because the heart symbolizes the purity of our intentions towards our policy holders’ and the centrality of those intensions towards our policy holders’ present and future well-being.
Thus At ELAC:
We seek to understand
Are here to protect
Driven to Surprise
Desire to inspire our policy holder…..
all in an effort to make our cherished clients feel “a part” – included in the ever growing ELAC family.
Consequently, as an insurer who has the interest of its customers AT HEART, we seek to meet our policy holders at their point of need.
In the process we assure them that we are interested in the things that concern them, their fear, their children’s education and future aspirations. That is why at ELAC the heart is at the center of everything we do.
We seek to create our products we a Heart.
Desire to sell our policies with a Heart
We are driven to pay claims with a Heart
And serve our policy holders with Heart.
This we achieve by offering them INSURANCE SERVICE DELIVERY WITH A HEART.
Operations
Our strategy is to distribute life insurance through the traditional Agency Channel which has been core to our operations since inception.
We have since diversified our distribution through the Broker and Bank Channels.
To improve operations and our service delivery to our policyholders, we installed robust operational software which heighten our speed of operations and allow us to employ additional applications to enhance our operations.
Accordingly, ELAC introduced an interactive SMS that enables clients of ELAC access to some personal details on their policies via their mobiles phones 24hours 7days a week as well as the opportunity for client’s access their claims at the nearest Standard Chartered as soon as the claim has been approved and client notified via test messaging.
Our Products
Individual Life Products
Funeral Finance Plan
Lifetime Needs Plan
Educare Plan
Family Income Protection Plan
Life time Needs Plan
Group Life Products
Group Funeral Plan
Group Corporate life Plan
Church Funeral Scheme.
Voluntary Funeral Scheme
Credit Life.
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Questions & Answers
Good evening .Do you still have the online portal for processing withdrawal available?
If I want to redraw my contribution and restart again, is it possible?
If I contributed for 4 years with the 10 years policy and conceal it in the fourth year will I get my money or not
How do I cancel my ENTERLIFE OVA policy?
Please can I get alert when deduction is made
Pls I need online cancellation form.
I have an education policy with ELAC and it will be due next year January, But I am not in the country at the moment. I do pay my monthly contributions regularly. Can I let someone collect the cheque on my behalf when the policy matures by writing an authorization letter with my proof of identity
Can I access part of my contribution?
Why did I cancel my policy with you but I am still being deducted. You stopped deduction October, 2017, and activated it on January, 2018. Policy type Educare plan, staff ID :********.
Do you have still send your staff around for some of us who want to take a policy to fill a form
If yes I want us to talk.
If yes I want us to talk.
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