Job offer: Relationship Officer


Announced
23/11/20241 day ago
Job Status
Full Time
Job Type
Employee
Expiration Date
30/11/2024 6 days left
Job Category
Office
Job Location
Tema
Job Title
Relationship Officer
Job Presentation

  • Location: Tema
  • Working hours: Daily 8h00 till 17h00 or as required to fulfill one’s responsibilities.

    • General Description
    The Relationship Officer shall be directly responsible for mobilizing and managing Retail fixed deposit and CASA for the branch.

    Sales and Business Growth

  • Responsible for ensuring the achievement of monthly fixed deposit and CASA Target of the branch.
  • Responsible for leading the analysis of competitor’s products, features, pricing, and other information; presenting marketing strategies and directions for the fixed deposit and CASA product.
  • Responsible for coordinating marketing-related activations for the fixed deposit and CASA products at the branch.
  • Responsible for client acquisition drives for the fixed deposit and CASA.
  • Responsible for client retention strategy for the fixed deposit and CASA portfolio.
  • Responsible for maintaining fixed deposit and CASA portfolio growth.

    • Customer Care and Relationship Management

  • Responsible for ensuring the maintenance of excellent relationships between the Branch and its clients.
  • Responsible for ensuring delivery of good quality services to all clients.
  • Responsible for fixed deposit-related queries by customers and potential customers.
  • Responsible for ensuring the effective implementation of service recovery initiatives to ensure that clients’ complaints are effectively addressed.

    • Reporting

  • Responsible for weekly reporting on progress and performance to Branch Manager and Investment Manager.
  • Responsible for any other task(s) that Management may assign.


    • Education Required: Bachelor’s Degree

    Requirements
    • A bachelor’s Degree (Marketing, Economics or Business preferred)
    • Excellent knowledge of the Ghanaian small business climate and preferences
    • Minimum three (3) years’ experience in sales management role.
    • Skills / Attributes
    • Hard working and analytical.
    • Self-starter.
    • Excellent communication and interpersonal skills.
    • Sales target driven and good sales skills
    • Team spirit is essential

    How to Apply

    Kindly use the following link to apply for this job:
    Apply for this Job
    JOB BY
    Jobsinghana
    59 Okodan St, Blue Gate district, Osu, Accra near Papaye, Accra
      +233 0302 760143, +233 24 3925110

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